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Citrix Systems Inc. Manager, Renewals Digital Sales in United States

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location:Fort LauderdaleRequisition:R26212 Manager, Renewals Digital Sales (Open)Job Posting Title:Manager, Renewals Digital Sales

What we're looking for:

The Manager, Renewal Sales is responsible for managing a team of 3 – 7 Renewal Sales Agents. The teams are responsible for proactively contacting, managing, and selling to assigned strategic accounts. Maintenance services sold are Citrix Customer Success Services, Appliance Maintenance, and tech support renewals in the LATAM geographical region. Manager responsibilities include revenue quota attainment and reporting, forecasting accuracy and management of daily workflow and direct reports. Some regional travel may be required.

Primary Duties / Responsibilities:

  • Manager will oversee 300+ renewal opportunities per quarter ranging from $1K to $1M

  • Ability to forecast, present opportunity status, overcome objections and path to exceed quota

  • Dynamic and proactive approach to manage a team of Renewal Reps

  • Ability to lead by example and provide valuable feedback to team. Coach through listening to live calls, regular pipeline review, deal crafting, and risk mitigation.

  • Add value to Reps on prospecting, uncovering up-sell and cross-sell opportunities and engaging Inside Sales and Field Sales teams to hand-over TTUs.

  • Manage SalesForce pipeline and maintain weekly cadence by analyzing Reports

  • Conduct weekly 1:1s with Reps to ensure pipeline is progressing by leveraging Stage Based Selling methodology

  • Manages Citrix channel partners and distributors relationship in all Latin America countries

  • Provides routine analytical and administrative support for customers and partners to guide them through their renewal opportunity and process

  • Supports general account sales strategies for named and focus accounts

  • Promotes value proposition of upgrades and renewals to maximize return on Citrix products and solutions


  • 3+ years Sales experience and carrying Quota. Previous experience in an indirect sales environment preferred

  • Preferred native in Portuguese, Spanish and English – spoken and written.

  • High level of communication skills both verbal and written

  • Previous experience working with Distributors and Partners/Resellers in LAC.

  • Bachelor degree or equivalent professional experience required

  • Preferred knowledge of Citrix products and services

What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re in sales, we’ll help you make your numbers and a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:Inside Sales Rep (ISR) - Renewals

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice (https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html) at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. We help customers reimagine the future of work by providing the most comprehensive secure digital workspace that unifies the apps, data and services people need to be productive, and simplifies IT’s ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.