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Citrix Systems Inc. Manager, Site Reliability Engineering (SRE) in United States

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location:Fort LauderdaleRequisition:R22160 Manager, Site Reliability Engineering (SRE) (Open)Job Posting Title:Manager, Site Reliability Engineering (SRE)

What we're looking for:

You are a hands-on manager for a team of SREs applying modern DevOps & SRE techniques operating a large-scale distributed SaaS application across multiple clouds. You are well versed in a large number of technologies and welcome new tools and techniques. You are able to work across multiple product/service teams to help build a unified Operations organization. You are always looking for patterns and ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale. You can manage and mentor team of SREs on day-to-day duties as well as work with leadership teams on strategic initiatives. You work to provide hands-on technical expertise to design, deploy, secure and optimize Cloud services. You are able to drive improvements in technical architecture and standards/process to deliver the best customer experience.

Position Overview

Citrix is rapidly developing and expanding its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content collaboration. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and dev-ops process in software development, operations, and site reliability engineering.

As an SRE manager, you will be responsible for one or more product SRE teams and the general engineering efforts for scalability, availability, security, and cost for that team. Your responsibilities will include setting team priorities and goals as well as engaging with product development teams to understand and support their needs and initiatives. Every cloud engineer is responsible for the availability, scalability, security, performance, cost, and compliance requirements of Citrix cloud services.

Role Responsibilities

  • Work across Engineering and Support teams to ensure Citrix meets its goals for service reliability, availability, and efficiency.

  • Drive architectural/technical service improvements

  • Hands-on engineering manager who likes to code

  • Ensure alignment and execution across Development, Support, and Cloud Operations

Basic Qualifications

  • Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution

  • Requires advanced knowledge of job area obtained through advanced education combined with experience

  • Requires a University Degree or equivalent experience and minimum 3-5 years prior relevant experience

  • Excellent written and verbal communication skills

Preferred Qualifications

  • SAFe certifications or experience

  • Software Engineering background with a passion for DevOps

  • Enjoy pushing scalability to the limit with high throughput services

  • Enjoy working with a large variety of services and technologies

  • Demonstrate a solid understanding of development, debugging, administration and automation frameworks: C#/.NET, PowerShell, Python, Ansible, etc.

  • Experience with logging platforms and application performance metrics: DataDog, NewRelic, Splunk, ELK, App Insights Analytics, etc.

  • Experience with source control and continuous integration tools: Git/Stash, BitBucket, Jenkins, etc.

  • Proficient in one or more cloud providers, i.e. AWS, Azure, GCP

  • Experience with container technologies: Kubernetes, Docker

  • Experience with both Windows and Linux Operating Systems

What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re an engineer, we’ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk.

Functional Area:Cloud Ops

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHR@citrix.com for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. We help customers reimagine the future of work by providing the most comprehensive secure digital workspace that unifies the apps, data and services people need to be productive, and simplifies IT’s ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.