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Job Title

Network Engineer II

Agency

West Texas A&M University

Department

Chief Information Officer

Proposed Minimum Salary

$4,072.25 monthly

Job Location

Canyon, Texas

Job Type

Staff

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html)

General Summary

The Network Engineer II, under the general direction of the Director of Network and Telecommunications, performs complex and non-routine specialized network support and engineering functions, such as troubleshooting, analysis, research, and problem-solving, which also includes managing the residential living technology deterrents and reporting systems required by the Federal Higher Education Opportunity Act. Other job duties include supporting campus wireless networks and authentication systems, Microsoft Active Directory, DNS, DHCP, voice-over IP communications, and video surveillance systems, server. Works daily to ensure that areas of Network Services follow West Texas A&M University rules and procedures, as well as with the Texas A&M University System, PCI security standards, and/or other standards such as FERPA, copyright protection laws, and the State of Texas Department of Information Resources (DIR) Texas Administrative Codes (TAC) 202, information security standards for institutions of higher education. Responsible for all aspects of system security patches and updates and remains current on networking trends and best practices. Participates in mentoring, training, and development of other employees.

Responsibilities:

• Provides day-to-day support, administration, and security of the campus network and voice infrastructure and residential living network systems, including Harrington Academic Hall, the Enterprise Network in Amarillo, Texas, TVMDL, VERO, and Palo Duro Canyon State Park.

• Plans and implements improvements, modifications, security and system hardening, and/or replacements of the University’s network infrastructure systems.

• Reviews the accuracy of documentation of network engineering designs, plans, maps, methods, and procedures. Documents problems and repairs.

• Assists project leaders with developing work plans and project time schedules, including outlining phases, identifying personnel, and computing equipment requirements.

• Conducts research on network products, services, protocols, and standards to support network development and adoption of best practices.

• Establishes standards for the development of plans for new networks or upgrades. Oversees input from clients, systems administrators, contractors, and vendors to develop specifications and plans for enterprise-wide networks.

• Works with clients to identify networking supporting clients’ support needs. Consult with clients to review project plans and schedules, secure approval of test results, and discuss problems or concerns.

• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties as assigned.

Necessary Qualifications:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Three years of related experience.

• Knowledge of modern enterprise network architectures, application of concepts of networking systems, multi-layer networking switching and multi-protocol routing, enterprise-level network operations, multi-team coordination, and change management.

• Ability to multitask and work cooperatively with others.

• Excellent written communication, analytical, interpersonal, and organizational skills.

Preferred Qualifications:

• Master’s degree in CIS, CS, or closely related technology field.

• Experience with enterprise wireless services, voice over IP (VoIP), and network-based video surveillance technologies.

• Industry certifications with Cisco, Palo Alto, or Microsoft.

• Security hardening of systems and networks.

Applicant Instructions:

Please include the following with your application:

• Cover letter

• Resume

• Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu.

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

WT is located in Canyon, Texas, on a 342-acre residential campus. Established in 1910, the University has been part of The Texas A&M University System since 1990. WT, a Hispanic Serving Institution since 2016, boasts an enrollment of about 10,000 and offers 59 undergraduate degree programs, 39 master’s degrees and two doctoral degrees.

WT’s long-standing commitment has always been to serve both the students and the region of the Panhandle. Our employees make a difference every day in the lives of thousands of students, and that has countless ripple effects on people throughout the region, the state and the world. Moreover, employees are encouraged to grow professionally and personally thanks to a supportive work environment.

At WT, your future is our future. Employees and their dependents get half-off their tuition and fees. The minimum starting wage is $15 per hour. Employees also have generous health, dental, vision, and long-term disability insurance packages, plus free basic life insurance and enrollment in the Texas Teacher Retirement System. Flexible or compressed work-week arrangements are also available.Find out more at: https://wtamu.edu/benefits

West Texas A&M University is located in Canyon, home to Palo Duro Canyon and the Panhandle-Plains Historical Museum. Canyon also is conveniently located near Amarillo, the largest city on Interstate 40 between Oklahoma City and Albuquerque. This region is renowned for its historical significance, vibrant arts and entertainment options, unique shopping, delicious food and the friendliest people in the state.