Enable America Jobs

Our Financial client is looking for Sales Support Analyst in Wayne, PA Purpose of Job: Responsible for supporting internal and external sales representatives and partners in achieving sales goals by building and maintaining relationships with internal and external customers; preparing and processing lease transactions; and communicating with vendors, customers, management and sales individuals. Performs sales support and booking & funding responsibilities, main point of contact for partners. Document Preparations: Prepares contract, leases, loans and other financials agreements and liaises with relevant parties. Ensures contact structure and pricing structure meet requirements. Customer Relationships: Act as primary point of contact by phone and via email with customers and partners to address documentation, transactions, policies, etc. Contacts vendors/dealers for missing application data and/or to clarify ambiguous application data. Serves as the primary point of contact for vendor/dealer calls and resolves issues/concerns. Problem Resolution Facilitation: Works with customers/vendors to address any problem/issue and coordinates resolution with appropriate internal department. Contract Activation / Booking and Funding: Fund and book transactions in accordance with processing standards and authority. Authorizes contract activation and vendor dealer payment within authority. Service Delivery Confirmation: Confirms delivery and acceptance of equipment with vendors/customers. UCC Filing and Lien Searches: Files UCCs, send PMSI letters, initiates lien searches and when necessary obtains subordination agreements. Pricing: Calculates and validates pricing within established BU policies/procedures. Projects: Responsible for participating in, coordinating and/or leading projects within the team. Serve as the SSR Team subject matter expert for cross functional projects. Continuous Improvement: Proactively identify areas of improvement within the function and propose solutions to the management team. Compliance: Adhere to compliance policies/procedures. Obtain necessary information to clear KYC/CAMS/OFAC etc. requirements. Preferred Experience: Looking for an individual who is detail-oriented, and a quick-learner with a business background Experience reviewing and preparing lease documents and contracts Experience with Docusign As a Sales Support Analyst, you will be expected to perform transactional aspects of the structured sales support workflow from application to booking, support application and contract process and liaise with vendor/partner/dealer operations. Day to Day: Support application and contract process Liaise with vendor/partner/dealer/sales reps Perform transactional aspects of the Structured Sales Support workflow from Application to Booking Analyze and recommend opportunities for improvement , particularly across the Application to Booking Process Manage and convert outstanding approvals Provide industry-specific knowledge Create and negotiate end-user contract documentation Meet or exceed customer service expectations Review and prepare transactions for timely booking and funding Monitor and analyze the performance of sales and support processes Handle both non-standard and exceptional applications Key Decisions: Determine Pricing Calculate buy-out values and execute early termination process Determine which documents to use during contract creation Escalate continuous improvement issues Negotiate with customer and vendors as necessary Your Profile: Bachelors degree or equivalent work experience Leasing experience is a plus Effective and efficient communication skills Ability to review documentation and identify errors in an efficient manner Knowledge of internal policies, rules and regulations Must have strong time management and organizational skills As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws