Job Information
SoftwareONE Sr Expert Technical Project Management in United States
Why SoftwareOne?
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The role
The Project Manager (PM) at SoftwareOne is tasked with leading professional services engagements, ensuring that projects adhere to scope, timeline, breakthroughs, budget, and quality expectations. This is achieved through meticulous planning, controlling, and handling of projects in alignment with the SoftwareOne Project Delivery Framework ( pmONE ) and the agreed delivery methodology , as well as any other processes, procedures, and guidelines established by the customer region.
They will collaborates with Account Managers and Technical Services Presales to understand project requirements. They lead and support the project team, which may include Solution Architects and Technical Consultants. Additionally, the PM is providing leading efforts from corporate, customer, and third-party vendors to plan and implement SoftwareOne solutions.
By integrating all aspects of project management and maintaining clear communication with all team members, the PM ensures successful project delivery.
Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set
Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team
Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams
Facilitates regular core team meetings to review risks, issues and monitors project health and progress
Creation of regular Project Status Reports and distributes them accordingly
Manages and controls costs to drive financially healthy projects
Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne
Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment
Provides training to team members and assists them with their professional development
Achieves operational objectives by contributing information and preparing and completing action plans, implementing productivity, quality, and customer-service standards
Responsible for leading and supporting the project team as required on all live projects
Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met
Responsible for directly managing multiple projects within a Service Practice
Manages Senior-level client delivery relationships and resolves conflicts
Manages knowledge sharing within the SoftwareOne PMO community
Ensures team members support knowledge sharing and reuse requirements of project
Works with Delivery Leads in project risk management and delivery of projects
Works with Solution Sales on presales activities and getting the scope finalized as required/requested
Participates in upselling and presales activities where the appropriate opportunities present themselves
Supports project reporting activities. Completes all processes as part of project delivery in supporting systems such as PSA as required . Provides support, advice and guidance to other Project Managers or Project Team members
What we need to see from you
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Strong leadership skills, including positively influence others to achieve results that are in the best interest of the organization
Strong problem-solving skills
Strong conflict resolution skills, including the abilities to negotiate and influence others
Excellent presentation skills
Strong organizational skills including attention to detail and multi-tasking skills
Structured, organized, disciplined and methodical
Highly motivated and results oriented
Strong decision-making skills
Ability to recognize and challenge on quality performance
Excellent project planning and execution
Excellent business acumen
Well define cost-benefit analysis
Advanced level in strategic thinking and strategic planning
Advanced level in mentoring and coaching
Excellent perform management and KPI/goal setting
Excellent change management skills
Strong skills in process improvement and continuous improvement
Technical skills:
Strong knowledge in implementing complex IT solutions
Experienced in working in a consulting environment
Experienced in selling solutions to business decision-makers by reinforcing the value of the SoftwareOne Services to the customer’s overall business pain and/or strategic opportunities
Experienced in determining strategies to bring the organization forward, setting goals, creating and implementing action plans, evaluating processes
Experienced in developing new and unique ways to improve operations of the organization and creating new opportunities
Have used a Microsoft Project, PSA (Microsoft Tool), ServiceNow or any CRM tools. as a part of project delivery
Advanced level in project management and organizational change
Relevant Experience:
5+ years in a Project Management role and/or holding a PMP/Prince 2 Practitioner/ Agile PM/ SCRUM or relevant certification (preferred)
Good understanding of Cloud (Azure, M365 , AWS) , security or AI/Data related project results
Customer Success Manager experience is preferred
Job Function
Software & Cloud Services
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com .
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program .