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Dubai Holding Team Leader - Transportation - Jumeirah Marsa Al Arab - Hotel in United States

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.

About the Job:

An opportunity has arisen for Team Leader to join the Transportation team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role:

  • Set an example for all Drivers in regards to punctuality, grooming, courtesy, attitude, team work, guest relations and adherence to the Jumeirah standards and Heart of Jumeirah.

  • Ensure that all the drivers are properly allocated for guest movements.

  • Ensure no delays in vehicle movement and that guest are picked up and dropped off on time.

  • Ensure that the Drivers record all trips in the vehicle log with accurate mileage and destination each time they take a vehicle.

  • Ensure that the Drivers are on schedule and keep the vehicle ready for the guest well in advance.

  • Print of Opera ‘Pick Up’ Report every 2 hours.

  • Taking appropriate handover from previous shift Team leader of Cash float, parking cards, mobile phones, and car keys.

  • Review all traces and alerts related to the arrivals/departures of the day and ensure close coordination with the team.

  • Planning and Scheduling Transfer jobs by optimal utilization of manning guests from and to the Airport and on various trips within UAE.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Previous experience in a multicultural environment.

  • Proficiency in English.

  • Previous experience in a similar position within a 5* luxury property.

  • Any additional languages will be preferred.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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