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FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU].

This position is located in Wadsworth, Ohio.

Candidates scheduled for an interview will be required to deliver a 15-minute presentation on a work- related topic. This topic is chosen and developed by the candidate ahead of time and presented during the interview.

Transmission System Operations Instructors design, develop, deliver, and supports training for experienced and new Transmission System Operators. They are responsible for the research, development, coordination, and revision of training. Employees in this job lead by example, educate direct others and possess the job skills and knowledge to exercise independent judgment on training projects and assignments.

Responsibilities include:

• Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures.

• Attends training seminars and regularly completes updated training for additional knowledge and skills related to presentation of materials in the adult learning environment, reads professional journals to upgrade knowledge of developments in the area of training.

• Skill to evaluate the training materials, student evaluations, memos, and reports written by associates and instructors for content, accuracy, and clarity.

• Conducts needs analysis.

• Commitment to customer service is demonstrated in classroom and non-classroom environments. Identifies customers’ needs and expectations; provides resolutions.

• Leads design, development, and implementation activities of effective training materials.

• Develops and administers new policies and practices.

• Maintains awareness of changes in policies and procedures and incorporates them into the curriculum.

• Designs and develops plans for courses including training aids for course presentation.

• Conducts training programs and assists with direct observations and reviews of student evaluations.

• Judgment skills to evaluate, identify, and communicate strengths and weaknesses of associates and instructors.

• Collects accurate information, organizes materials, analyzes relationships among data, and reports conclusions within established deadlines.

• Collects and analyzes feedback from supervision and students and makes recommendations to improve training.

• Assists with coordinating activities related to training associates and instructors on proper operating and care of hardware, audio and visual equipment. Stays abreast of current technology.

• Ability to remain current in computer knowledge applicable to the training section.

• Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended.

• Ability to accept and promote change.

• Ability to foster an environment among associates and instructors that recognizes success and positively promotes improvement.

• Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner.

• Follows written and oral instructions, knowing when to ask for further clarification.

• Provides clarification when necessary.

• Functional arithmetic knowledge applicable to the training section.

• Self-motivated to independently follow assignments through to completion and act as a role model for associates and instructors.

Qualifications include:

• Associate degree in Engineering Technology, Education or related discipline preferred or the equivalent gained through previous work experience.

• In lieu of a degree, five to seven (5-7) years of relevant work experience and/or technical knowledge.

• Demonstrated skill and ability to perform as an Instructor and/or with degree, three to five (3-5) years relevant work experience.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.