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District of Columbia Courts Administrative Analyst in Washington, District Of Columbia

Summary This position is located in the District of Columbia Superior Court, Special Operations Division, Quality Management Unit (QMU). The Special Operations Division has administrative oversight for the Tax Division and provides specialized services to litigants, the public, and court operations. The Administrative Analyst is responsible for providing program, financial and administrative support to the work of the Quality Management Unit. Responsibilities Brief Description of Duties: Assists the Management and Program Analyst with monitoring and recording caseload activity and performance measures. Assists with identifying and correcting case, juror, and interpreter/translator management system errors impacting performance targets. Reviews and validates caseload, case and financial activity, and other performance reports for approval by the Management and Program Analyst. Assists with focused data cleanup and research projects. Provides recommendations for process improvements or other changes toward creating efficiencies. Supports the training efforts on case errors, caseload activities, business intelligence reporting, and division performance measurement. Provides ad hoc support to offices within the Special Operations Division as required to manage caseloads, quality assure case and financial activity, and other duties. Serves as the backup with timekeeping and other administrative tasks in the Office of the Director. Provides support with reconciling funds collected for preparation of the daily bank deposit and verifies juror debit card funding as needed. Responds to telephone and in-person inquiries from the public, Court staff, judicial officers, law clerks, and attorneys and refer parties for appropriate further information or processing. Requirements Conditions of Employment Background and security investigation are required. A probationary period of one (1) year must be successfully completed. To qualify for this position, you must submit the following: 1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree) 4. List of three (3) professional references All required documentation must be received by the closing date of the announcement. Qualifications Minimum Qualifications: High school diploma or GED plus five (5) years of administrative experience in court, legal or office environment. Excellent verbal and written communication skills. Ability to analyze processes and data. Education Substitution: An associate's degree plus three (3) years of administrative experience in a court, legal, or office environment. Bachelor's degree plus one (1) year of administrative experience in a court legal or office environment. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Education To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. Please note there is a mandatory one year probationary period for all non-judicial new employees. All required information must be received by the vacancy announcement closing date.

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