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Summary This position works in the Civil Division of the District of Columbia Superior Court, providing leadership and oversight of branch operations in compliance with the applicable court and division policies, court rules, business processes, and standard operating procedures. The Branch Chief, Courtroom Support, supervises three direct reports and indirectly supervises at least 25 staff. Responsibilities BRIEF DESCRIPTION OF DUTIES: As the Branch Chief, the incumbent is responsible for performing the following primary duties, which include: Aligns, develops, and accomplishes the branch’s tactical objectives and meets vital performance indicator targets derived from the division’s Management Action Plan (MAP) and the Courts’ Strategic Plan. Provides oversight of case flow management to ensure timely and accurate case processing in compliance with established performance standards and business processes. Researches, evaluates, plans, develops, and implements projects and programs to accomplish branch, division, and Court objectives. Evaluates existing programs, policies, procedures, and practices and makes recommendations based on findings that lead to human resource engagement and utilization strategies, process changes, and operational improvements. Participates in court conferences, training, meetings, and committees related to court initiatives and programs, procedures, rules, policies, and studies. Submits reports, including, but not limited to, those about budget, training, caseload inventory, management action plan objectives, key performance indicators, and personnel actions, which may be statistical, narrative, or advisory. Provides oversight of branch staffing and logistics to ensure effective operations and a safe work environment. Provides direct supervision of the branch supervisors and indirect supervision of all other branch employees. Plans, delegates, and evaluates work to be accomplished by subordinates, including setting and adjusting work priorities. Interprets and provides analysis on pending and enacted legislation and changes to rules which may impact branch operations. Recommends and implements procedures for enacted legislation and changes to rules and case law. Provides administrative and technical assistance and procedural information to attorneys, judicial officers and staff, Court personnel, and the general public. Requirements Conditions of Employment Background and security investigation are required. A probationary period of one (1) year must be successfully completed. To qualify for this position, you must submit the following: Resume Completed Vacancy Questionnaire Documentation/Proof of Education (e.g. copy of college transcript or degree) List of professional references Management training documentation (if applicable) Qualifications MINIMUM QUALIFICATIONS: Bachelor's degree in legal studies, business, public relations, human resources or related field with five (5) years of experience in an office, public service agency, court, or legal environment plus two (2) years of supervisory experience. Graduation from the Courts’ Management Training Program may substitute for one (1) year of supervisory experience. You must provide documentation of your management training with your application, i.e. copy of certificate. Preferred applicants will have more than two (2) years of supervisory experience. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. *Applicants please be advised that your resume must clearly describe your relevant experience and that you meet the minimum qualifications or you will not be determined qualified for this position. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Education To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. Please note there is a mandatory one year probationary period for all non-judicial new employees. All required information must be received by the vacancy announcement closing date.