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Operations Manager - Knight-Georgetown Institute - Georgetown University

The Knight-Georgetown Institute (KGI) (https://kgi.georgetown.edu/) serves as a central hub for translating research into practical resources that policymakers, journalists, and private and public sector leaders can use to tackle information and technology issues in real time, ranging from artificial intelligence to the spread of misinformation and disinformation.

Job Overview

KGI's Georgetown Initiative on Tech & Society (https://techandsociety.georgetown.edu/) is a vibrant cross-campus ecosystem creating novel approaches for interdisciplinary collaboration, research, understanding, and action - all at the intersection of technology, ethics, and governance. We are looking for a process-oriented yet adaptive candidate to join our team as an Operations Manager.

The Operations Manager has an integral role in the day-to-day functions and future planning of three Tech & Society centers and institutes. With partnership and oversight from the Executive Directors of those centers, they are responsible for ensuring that the centers’ operations and administrative needs are met; and as a key member of our team, they initiate and oversee processes related to people operations, budgeting, administration, procurement, and contracts.

Work Interactions and Work Mode Designation

Reporting to the Knight-Georgetown Institute Executive Director, the Operations Manager is overseen by the Executive Director together with the Executive Directors of the Center for Digital Ethics and the Institute for Technology Law & Policy.

The Operations Manager works collaboratively across these organizations, and partners with university contacts in finance, HR, procurement, facilities, and other functions as necessary. As well, they build relationships with other centers and contacts inside (for example, Georgetown Law) and outside of Georgetown University, sharing resources and leading practices.

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Tech & Society works in hybrid mode at present, splitting our time between our Washington, DC Capitol Campus, Main Campus, and working from home. We rely heavily on Slack, Gmail, Asana, and Zoom to stay connected synchronously and asynchronously.

Requirements and Qualifications

• Bachelor’s degree

• 2 to 3 years of experience in operations, human resources, administration, or other relevant field [note: consideration will be given to an equivalent combination of education and relevant work experience]

• Commitment to advancing diversity, equity, inclusion, and belonging (DEIB)

• Patience, diligence and resourcefulness in navigating complex bureaucratic processes

• Familiarity running procurement and contracting processes

• Experience in human resources management, including recruiting, hiring, onboarding and performance management

• Proficiency in Google Suite products, spreadsheets (Excel/Google Sheets), project management, and collaborative platforms; and a quick learning curve to adapt to new programs - i.e., Asana, Slack)

• Ability to analyze various sources of data, identify and derive key metrics, and propose solutions based on these data

• Ability to manage - and be both organized and flexible - in a complex, multi-faced environment that requires continuous monitoring of priorities across three distinct centers.

• Exceptional communications skills, to include maintenance of confidentiality

• Detail orientation and ability to thrive in a collaborative environment

• Self-starting skills with ability to flex their skills across a wide range of operational and administrative responsibilities

Preferred qualifications

• Experience working with Georgetown University and/or Georgetown Law Center business processes and with Georgetown Management System (GMS)/Workday

• Experience in an academic or think tank setting

• An interest in public policy issues at the intersection of technology and society.

Application Submission Guidelines

Please submit a cover letter describing your experience and interest in this role. The cover letter should be submitted as an additional attachment in the Resume/CV section of your application.

The salary range for this position is between $44,022 and $70,000.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .

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Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do. Watch this video (https://www.youtube.com/watch?v=hq3KF11PSNc) to learn more.

Learn how HR CARES (https://hr.georgetown.edu/hr-cares/) for faculty and staff, nurturing an environment of mutual respect where imaginations flourish and ideas are realized to positively impact the world.

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .