Enable America Jobs

FUNCTIONS

• Responsible for member marketing of the Credit Union products, which includes a knowledge of all services offered to a degree that will enable answering questions, or referring members for specific services.
• Responsible for understanding privacy and servicing regulations, and performing job functions with high moral standards due to the handling of personal financial documents and private data.
• Execute loan servicing functions for commercial and residential loans, including but not limited to: loan disbursements, payment processing, auto transfer creations, adjustable rate monitoring, insurance and tax tracking, quoting and processing payoffs, and maintenance of servicing records.
• Preparation of modifications, subordinations, and release documents.
• Responsible for tracking and maintaining accurate GL records, and sending invoices to Accounting for payment.
• Assist with data input and annual reporting for HMDA and HMDA compliance reviews.
• Responsible for maintaining a checklist, appropriate file stacking order, and tickler system for follow up on UCC filings, HELOC Draw Periods/Extensions, Rate Changes, pertinent changes to loans which require manual adjustments, mortgage document recordings, security assignments, etc.
• Assist with escrow account monitoring and analysis, to include providing back-up for annual escrow reviews.
• Maintain current knowledge of secondary market documentation requirements for selling loans.
• Assist Servicing Supervisor with preparing proper and timely delivery of closed loans to investors.
• Provide assistance to servicing staff as necessary, to include answering phones, resolving direct member questions or disputes, covering the reception area and greeting members as needed.
• Responsible for processing disbursements requests on construction loans, lines of credit and draw loans as needed.
• Other duties as assigned.

PREREQUISITES FOR THE POSITION

• Technical Skills: Strong working knowledge of Microsoft technologies, Crystal Reporter, Symitar, and Adobe Reader.
• Minimum Education: High School graduate or equivalent with college level courses desirable.
• Minimum Experience: Three years minimum mortgage servicing preferred or other related experience with an emphasis in real estate, title, or accounting. Familiar with, or the ability to quickly adapt to, Microsoft Office, Symitar, is necessary. Experience with servicing, loan finance, business administration, and/or accounting skills is desired.