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Position Summary:

The Director of Food & Beverage oversees the food and beverage experience across Gun Lake Casino’s portfolio of restaurants, bars, casino beverage, in-room dining, hotel pool dining, banquet dining, and any outdoor and/or off-site catering events. The incumbent is responsible for creating an environment that surpasses Guest’s expectations for dining and entertainment. Responsibilities must be performed in accordance with all Gun Lake Casino’s unsurpassed service standards, policies, and procedures.

At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if your expect respect. Respect everyone, all persons and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility : Know that you are equal to everyone else, no better, no less.

In this Role:

• Develops annual operational budgets for Food & Beverage departments to include forecasts and capital expenditure plans providing financial justifications. Reconciles invoices to the budget; allocates and controls costs. Follows capital expenditure and budgetary guidelines.

• Regularly analyzes Food & Beverage operational results (revenues, COGS, labor, etc.) and makes appropriate recommendations to continuously improve operations.

• Creates culinary and service experiences that reflect the Company brand while constantly looking for new and different ways to elevate the Guest experience.

• Works with purchasing, managers, and chefs to design and develop purchasing programs and procedures that help to increase efficiencies.

• Ensures all recipes are developed and updated for all menu items. Regularly analyzes recipes to ensure proper adherence of all standards.

• Develops and implements steps of service to achieve AAA 4-Diamond standards for all restaurants and bars. Regularly analyzes service to ensure proper adherence of standards.

• Develops training for all positions (culinary, service, sanitation, etc.) and ensures Team Members are given the proper guidance for success. Coach and counsel Team Members who are not meeting standards. Understand the steps of discipline according to Gun Lake Casino’s policies.

• Make periodic and regular inspections of units to observe quality of food preparation and service, food appearance, cleanliness and sanitation of production and service areas, equipment, and Team Member appearance.

• Ensure all Team Members within the Food & Beverage departments, including the Sanitation department, are properly trained with SDS materials, Board of Health Standards and Regulations, TIPS Alcohol Awareness, ServSafe and remain current with certifications.

• Responsible for handling any Team Member or Guest opportunities.

• Evaluate, oversee, and provide coaching opportunities regarding job performance of Team Members.

• Ensure that all Team Members are knowledgeable of and adhere to all Gun Lake Casino’s Standards, policies, and procedure for the department.

• Build and manage an effective team of qualified and productive management, supervisory personnel, and hourly Team Members to achieve positive departmental results while discussing opportunities, strategies, resources need, and accomplishments.

Essential Qualifications:

• Must be 21 or older.

• Associate’s Degree or greater in Restaurant, Hospitality or related field required. Experience in lieu of degree will be considered.

• Ten (10) years of leadership experience in upscale, casual dining, sports theme, buffet, or quick serve dining required. AAA 4-Diamond experience preferred.

• Minimum five (5) year as a restaurant general manager or eight (8) years as an assistant general manager or ten (10) years as an Executive Chef having full P&L responsibility required.

• Five (5) years in a casino or resort environment with a focus on Guest service and hospitality management required.

• Five (5) plus years of supervisory experience of management teams larger than five (5) with a history of leading diverse teams.

• Five (5) years of supervisory experience leading a team base of 50 + Team Members hourly and salary combined.

• Demonstrated ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.

• Demonstrated ability to control operational costs and improving financial results.

• Comprehensive food knowledge, which includes profit and loss statements, cost control, menu planning, budgeting, training, inventory control and sanitation.

• Demonstrates a high proficiency in written business communications to effectively present data and analyses for operational improvements.

• Comprehensive food, wine, spirits and beverage knowledge with some culinary background or experience preferred.

• Must demonstrate sound judgment and maturity in decision-making ability, even when dealing with difficult situations.

• Must possess and demonstrate great attention to detail to maintain unit’s appearance and operating standards.

• Extensive cleaning operations experience in addition to chemical use and safety data knowledge.

• Extensive knowledge and experience applying the Team Member Handbook as well as experience administering a progressive discipline.

• The ability to multi-task with multiple departments and own departments at one time.

• Must possess and demonstrate strong leadership skills and ability that will enhance and exemplify Gun Lake Casino’s “Unsurpassed” Service Standards.

• Must hold/maintain certification with handling (ServSafe) and Alcohol Awareness (TIPS) and the ability to gain/maintain training requirements from both programs.

• Availability and willingness to work extended hours including nights, weekends, and holidays as business requires.

• Must be able to obtain a gaming license for the jurisdiction in which the property is located.

• Demonstrated ability to work independently with minimal direction.

• Other duties as assigned.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.

• Ability to climb, bend, reach, walk, and stand for the duration of the shift.

• Manual dexterity to operate job-related equipment.

• Must be capable of lifting 50lbs with or without assistance.

• Requires the physical ability to stand for long periods, bend, and reach.

• Requires normal sense of smell, taste, touch, and hearing.

Work Conditions:

Work is typically in an area which may be unusually hot, cold and/or noisy and may contain second-hand smoke. Work may be performed in small area with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling, and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guest.

Disclaimer and Conditions of Employment:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.