Job Information
Gateway-Longview Parent Support Partner in Williamsville, New York
Job Title: Parent Support Partner Department: Residential Treatment
Position Summary: Support caregivers by assisting them in navigating the legal, mental health, education, child welfare, juvenile justice systems
Department
Gateway Longview’s Residential Treatment Services is a therapeutic intervention for youth ages 12-18 and supports them in developing the skills needed to successfully live with their families or in the community.
Agency
Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Benefits
Flexible working options; generous Paid Time Off; up to 13 paid holidays per year; medical dental and vision coverage; life insurance; 403b with employer matching and health savings accounts; wellness programs, healthy lifestyle incentives and employee assistance programs
Compensation
Bachelor's Degree: $19.50 - $21.59 per hour
Master's Degree: $21.30 - $23.38 per hour
- Offers based on education and years of relevant experience
Professional Development Opportunities
Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.
Position Specific Duties/Responsibilities:
Collaborates with other service providers to enhance engagement and partnership in order to improve both the experience and outcomes for families
Facilitates connections to services, family activities, and trainings
Provides individual and group instruction to family in the home, on campus, and in the community
Documents contacts as required in electronic record system
Other duties as assigned
Knowledge, Skills, and Abilities
Must have excellent communication and customer service skills
Ability to multi-task and be detail oriented
Ability to work independently and be an enthusiastic team player
Possesses lived experience with child welfare and/or juvenile justice system
Possesses a belief that parents must have a meaningful voice and a primary decision making role in the care of their children
Ability to use your “lived experience” and training to inspire hope and reduce stigma and blaming of families
Ability to listen without judgements to families ideas, decisions, and recognized families efforts and strengths
Excellent relationship building, interpersonal and coaching skills
Ability to demonstrate sensitivity and supportive approach to the needs of others
Ability to physically restrain youth after successful completion of Therapeutic Crisis Intervention training
Ability to work effectively with clients, staff, families, and community contacts
Qualifications
Has or will obtain a NYS Credentialed Family Peer Advocate and maintain requirements for certification
High School Diploma or equivalent
Valid NYS Driver’s License
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.