Job Information
Billows Electric Supply Inside Sales - Willow Grove, PA in Willow Grove, Pennsylvania
Inside Sales - Willow Grove, PA
Job Details
Job Location
3 - Willow Grove, PA
Position Type
Full Time
Job Category
Sales
Inside Sales Associate
Billows Electric Supplyis one of the region’s largest suppliers of electrical equipment (lighting, distribution, generators, and supplies), with 19 locations serving NJ, PA, & DE. We supply both the residential and commercial construction markets, as well as industrial, healthcare, educational, gaming, and governmental markets. We field a team of sales, warehouse, drivers, accounting, marketing, purchasing, inventory control, and IT associates, that together, provide our customers with a high level of quality and consistent service.
Inside Sales Associate
Reports to: Branch Manager/ Department Manager
Remote: Not a Remote Position
Non-Exempt
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.
Summary:
The Inside Sales Associate will be responsible for identifying revenue opportunities and generating sales within Billows’ established trading partners. Works closely with fellow sales employees to support account management and further develop the business. Responds to requests from customers for information in a timely manner. Remains knowledgeable and up to date on changes and developments in the B2B infrastructure and e-commerce industry. Responsible for sales and maintains sales quota % as established by management for monthly, quarterly, and annual goals. Ensure customer orders are into the system in a timely manner. Clearly communicate to customer any issues, for example, delivery, out of stock (suggest substitutions), special pricing, or price changes.
Responsibilities and Duties
An individual must be able to learn and utilize the technology made available to their position as to ensure quality communication and efficient workflows for the organization.
Acknowledge and welcome customers via phone, email, text, etc.
Inform customers about our products and services
Enter, process, and manage customer orders through their completion
Communicate with branch manager, market changes/trends
Communicate specific customer needs with Delran Distribution Center or other branches
Communicate with manufacturer reps/agents for special requirements
Assist with sales planning and merchandising
Participation in training and company events as required
Miscellaneous duties as may be required
Qualifications and Skills
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Sales and/or field experience within the electrical industry a must.
Demonstrate proficient product knowledge
Able to learn and demonstrate proficient use of company computer system (training provided)
Demonstrate good organizational and accuracy skills
Comfortable with both working individually and as part of a team
Consistency with good work habits.
Physical Activities
Enter and locate information on a computer or system communication device
Active communication with clients is likely done through email, phone, verbally, and possibly text messaging.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves, lifts, carry and places merchandise and supplies weighing up to 25 pounds without assistance.
Sit for extended periods of time.
Work Environment
You will be working in an office space either at one of our locations or in our Insides Sales Department located in our Corporate Headquarters in Delran, NJ. Both of which, are in or near a warehouse environment. We wear casual work attire when appropriate (which is most of the time); but expect you to be dressed professionally when necessary. We work smart.
Compensation & Benefits:
Starting rate dependent on experience
Comprehensive Medical Benefits
Dental Plan
Eye Glass Allowance
401k With Company Match & Profit Sharing
Paid Sick & Vacation Time
Opportunities for growth and career advancement
Billows Electric Company is an Equal Employment Opportunity-Affirmative Action Employer. All decisions about hiring, transfers, and promotions will be made regardless of gender, age, race, or any other protected classification.