Enable America Jobs

You will be responsible for developing new initiatives and managing existing structures for small business lending in regards to CRA (Community Reinvestment Act), REC (Racial Equity Commitment), and Fair Lending. Putting an extra emphasis for communities that need access to credit, developing strategies to best meet their needs.

As a Small Business Lending Community Impact Lead in Small Business Card, you will be working closely with various partner groups from CRA, REC, Fair Lending, Compliance, Legal, Risk, and other teams consistently in your day to day work. Making sure all stakeholders are aware of current market risks and opportunities, while developing initiatives to address any problem points.

Job Responsibilities;

• You will be responsible for developing incremental marketing tactics that support targeted areas.

• You will lead the continuation of the Special Purpose Credit Program which is in place, and potentially look to expand it should the environment require it.

• You will be responsible for driving initiatives throughout Agile work environment, and helping ensure that all teams involved have proper understanding of goals and structure of different work stipes.

• You will need to work collaboratively across many different teams, including but not limited too: Risk, Finance, Controls, Legal, Compliance, Product, Marketing (both business and consumer).

• Among other areas, you will lean into initiatives related to our risk and underwriting capabilities, developing and leveraging reporting to track progress in specified areas, and partner with acquisition marketing teams to ensure goals are being met.

Required Qualifications, Capabilities, and Skills:

• Background in data analytics, risk, or marketing: credit card, small business, strategy, or financial-product development experience preferred

• Experience working with analytics, internal reporting, and marketing

• Minimum of 5 years of work experience

Preferred qualifications, capabilities, and skills:

• Identify customer/business insights and use those insights to drive change for small business cards, with a particular focus on how to best help underserved communities

• Have strategic thinking and creative problem-solving skills with the ability to translate strategy into financially sound business plans that meet the needs of small business owners and small business team stakeholders

• Lead and influence large teams of cross-functional internal and external stakeholders and drive business results while demonstrating strong collaboration, relationship and project management skills

• Have a customer-obsessed personality, and be committed to designing experiences and business processes that always place the customer first

• Possess excellent executive-level communication skills and strong leadership/culture-building skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans