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Job Description

The role with develop value-add engineering capabilities that help deliver customer success (example: AI enablement across the SaaS and Apps delivery function). The org has a unique proximity to the customer and often needs to develop/deploy engineering configurations that are supported by a small but impactful ‘in-house’ engineering capability. This role will deliver cutting edge, innovative solutions to our customers which make an immediate impact to our customers.

• Support the design and implementation of cloud-based solutions that integrate with SaaS service providers to drive business growth and efficiency.

• Collaborate with engineering and Oracle product teams to develop, test, and optimize scalable solutions for improved system performance and user experience within the SaaS ecosystem.

• Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures.

• Help enable features and subsystems, such as on AI solutions, and help with operation’s technical requirements.

• Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like configuration deployments, monitoring, and logging. Perform deep drill down analysis into performance bottlenecks and provide necessary fixes. Bring in new ideas, change, evolve, improve, and simplify the production infrastructure.

LEVEL IC0

Career Level - IC0

Responsibilities

What you will bring:

• Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies.

• Love & passion for customer success.

• Contribute as a team member on customer projects together with Oracle experts and leaders.

• Consult with clients to understand their business requirements and map them to our solutions and services.

• Support Customer relationships with CSS focused on collaborative, long-term partnerships.

• Able to demonstrate time management.

• Able to complete individual goals as well as work in a team environment.

• Ability to collaborate and present concepts clearly.

• Innovation: You’re open to new ideas and challenges

• Agility: You’re a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go.

• Drive: You have a “roll-up-the-sleeves” and “get the job done” attitude.

• Resilient and capable of working effectively under pressure.

• Strong organization, negotiation, and planning skills.

• High energy: You’re optimistic, always eager to interact and influence people.

• Teamwork: You’re a fantastic team player who also loves smashing individual goals.

• Critical thinking: You’re a natural strategist who can analyze situations, identify issues, and solve problems creatively.

What’s in it for you:

• Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.

• Fun and flexible work for the ideal work-life balance.

• An inspiring, inclusive, and multicultural community that values fresh perspectives.

• World-class professional training from industry experts.

• A defined career progression based on annual performance and personal development followed closely by a direct manager.

• The opportunity to engage with a variety of customers in multiple areas.

• Competitive pay and excellent benefits that will help you do your best work.

A career at Oracle is defined by you. We give you the freedom and the skills to write your own success story. No matter what path you choose, you will gain invaluable learning experiences and receive support to become your best self.

Oracle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, and any other characteristic protected by law.

If you are interested in working at Oracle and you have more than 1 years of professional full-time work experience (excluding internships, research and/or teaching assistant roles, and/or military experience), please apply to Oracle’s experienced job openings

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About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer